Effective Date: 23/06/2024

At Knoviq India, we strive to ensure a smooth and efficient delivery experience for all our customers. Please review our Shipping Policy for details on shipping options, timelines, and charges.

1. Shipping Locations

  • We currently ship across India.
  • For international shipping requests, please contact us at info@knoviqindia.com before placing your order.

2. Shipping Methods and Timelines

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-3 business days (available for select locations).
  • Shipping timelines begin from the date of order dispatch.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on the weight, dimensions, and destination of the order.
  • Free shipping may be offered on orders exceeding a specific amount, as per ongoing promotions.

4. Order Processing Time

  • Orders are processed within 1-2 business days of payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

5. Tracking Your Order

  • Once your order is dispatched, you will receive an email with a tracking number and carrier details.
  • Use the tracking number to monitor the delivery status of your order.

6. Delays and Exceptions

  • Delivery times are estimates and may vary due to unforeseen circumstances such as weather, natural disasters, or carrier delays.
  • Remote or restricted areas may experience longer delivery times.

7. Missing or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us within 48 hours of delivery at info@knoviqindia.com with your order details and supporting photographs.
  • We will investigate and resolve the issue promptly.

8. Contact Us

For questions or concerns about shipping, please reach out:

Thank you for choosing Knoviq India!