Effective Date: 23/06/2024

At Knoviq India, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.knoviqindia.com. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information: We may collect the following personal information when you interact with our website:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information

Non-Personal Information: We automatically collect non-personal data such as:

  • Browser type and version
  • IP address
  • Pages visited and time spent on the website
  • Device type and operating system

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment and delivery.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing: To send promotional offers, newsletters, and updates (only with your consent).
  • Improvement: To enhance website functionality, user experience, and our services.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors for payment processing, shipping, and order fulfillment.
  • Legal Compliance: Authorities when required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us:

  • Remember your preferences and login details.
  • Analyze website traffic and usage patterns.

You can manage or disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure socket layer (SSL) encryption.
  • Regular security assessments.
  • Restricted access to personal data.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Opt-out of receiving promotional communications.

To exercise these rights, please contact us at info@knoviqindia.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Thank you for trusting Knoviq India. Your privacy is important to us.