By accessing or using the Knoviq India website and B2B portal, you agree to comply with these Terms and Conditions. Please read them carefully before placing orders.
1. Eligibility
The portal is primarily for registered businesses, resellers, distributors, and bulk buyers.
Individuals may be allowed to place orders only if approved by Knoviq India management or under specific sales schemes.
All users must provide valid documents as required: GST Certificate, Trade License, PAN Card, etc.
Knoviq India reserves the right to approve or reject any registration or order at its discretion.
2. Account Registration
Users must provide accurate and up-to-date information during registration.
Each user is responsible for maintaining the confidentiality of account login credentials.
Unauthorized use must be reported immediately to support@knoviqindia.com.
3. Orders
All orders are subject to acceptance and verification by Knoviq India.
Prices, availability, and discounts are exclusive to registered users and may change without notice.
Knoviq India reserves the right to cancel or refuse any order in case of incomplete, inaccurate, or fraudulent information.
4. Payment Terms
Payments must be made via secure payment gateways provided on the portal.
Shipping charges, taxes, and duties are extra unless otherwise specified.
Knoviq India may provide credit or special payment terms only to verified B2B customers.
5. Shipping & Delivery
Delivery timelines are estimates and may vary due to logistics, holidays, or unforeseen circumstances.
Bulk or customized orders may require additional processing time.
Knoviq India is not liable for delays caused by courier services, natural events, or force majeure.
6. Returns, Refunds & Warranty
Returns, refunds, and replacements are governed by the Return & Refund Policy.
Products are covered under manufacturer’s warranty except festival, seasonal, or promotional items.
Warranty claims are valid only for manufacturing defects, not for accidental damage, misuse, or wear and tear.
7. Intellectual Property
All content, images, logos, and product descriptions are the property of Knoviq India or its partners.
Users may not copy, reproduce, distribute, or modify content without prior written permission.
8. Limitation of Liability
Knoviq India is not responsible for indirect, incidental, or consequential damages arising from the use of the website or portal.
All orders are subject to stock availability and verification.
While we strive for accuracy, Knoviq India does not guarantee that product descriptions, pricing, or availability are error-free.
9. Privacy
We collect personal and business information to process orders and verify accounts.
Data is stored securely and shared only with payment processors and logistics partners.
Users may request access, correction, or deletion of personal information by contacting support@knoviqindia.com.
10. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of courts in Delhi, India.
11. Contact Us
For any queries regarding Terms and Conditions or policies: 📧 support@knoviqindia.com 📞 +91 9212714451
